Talking Santa is designed for families. This Privacy Policy explains what information we collect, why we use it, how long we keep it, and the choices available to parents and users.
Last updated: August 2026
Setup, account management, and privacy settings are designed for parents.
We collect the minimum information necessary to provide and improve our service.
Your conversations with Santa are treated with care and not stored longer than necessary.
This Privacy Policy applies to the Talking Santa website, mobile application, and related services (collectively, the "Service"). It explains how we collect, use, disclose, and safeguard information when you use our Service.
Talking Santa is intended for children ages 3 and up. Parents or legal guardians should set up and manage the experience.
We collect different types of information depending on how you use our Service.
This includes information you provide when you create an account, join the waitlist, contact support, or provide feedback — such as your name, email address, and country/region.
We automatically collect certain information about your device and how you use the Service, including device type, operating system, app version, language, and usage data.
Talking Santa is built for children to use under parental supervision. We do not knowingly collect more information from a child than is reasonably necessary to provide the Service, and account setup, management, and privacy settings are handled by a parent or guardian.
When your child talks with Santa, audio may be processed to generate a response. Conversations are treated with care and are not used for any purpose beyond delivering and improving the experience.
We use the information we collect to provide, maintain, and improve the Service, communicate with parents about their account and the waitlist, and keep the Service safe and secure.
We may share information with trusted third-party service providers who help us operate the Service, such as hosting and infrastructure providers. These providers are only permitted to use information as needed to perform their services for us.
We may use cookies and similar technologies to remember preferences and understand how the Service is used. For more detail, see our Cookies page.
We retain information for as long as necessary to provide the Service and fulfill the purposes described in this policy, unless a longer retention period is required by law.
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, but we work to protect your family's information.
Depending on where you live, you may have rights to access, correct, or delete information we hold about your family. Parents can request a review or deletion of their child's information at any time.
Information we collect may be transferred to and processed in countries other than your own. When this happens, we take steps to ensure appropriate safeguards are in place.
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, notify parents directly.
If you have questions about this Privacy Policy or how we handle your family's information, reach out using the contact details below.
We're here to help. Get in touch anytime.